/* Resident portal: shared CAMO tokens and type, with comfortable app controls. */
.tickets-page{--ticket-amber:#885d0b;--ticket-amber-bg:#fff4dc;--ticket-blue:#23628b;--ticket-blue-bg:#e8f2fa;--ticket-danger:#a83e35;--ticket-danger-bg:#fff0ed}
.portal-header{height:86px}
.portal-header nav{display:flex;align-items:center;gap:28px}
.portal-back{display:flex;align-items:center;gap:9px;font-size:11px;min-height:44px;color:var(--color-muted)}
.portal-back:hover{color:var(--color-teal)}
.portal-back .icon{width:16px;height:16px}
.portal-help{font-size:11px}
.portal-main{padding-top:47px;padding-bottom:65px}
.portal-title-row{display:flex;justify-content:space-between;align-items:flex-end;gap:40px;margin-bottom:33px}
.portal-title-row h1{font-size:55px;line-height:1.07;margin-top:18px;letter-spacing:-.045em}
.portal-title-row h1 span{color:var(--color-teal)}
.portal-title-row p{color:var(--color-muted);font-size:13px;line-height:1.85;margin-top:18px}
.portal-edition{display:flex;align-items:center;gap:13px;margin-bottom:5px}
.edition-icon{width:42px;height:42px;display:grid;place-items:center;border:1px solid var(--color-line);border-radius:11px;background:var(--color-white);color:var(--color-teal)}
.portal-edition>span:last-child{font-size:8px;letter-spacing:1.2px;color:var(--color-muted)}
.portal-edition strong{display:block;font-size:11px;font-weight:500;letter-spacing:0;margin-top:5px;color:var(--color-ink)}
.portal-demo-note{display:flex;align-items:center;gap:13px;background:#eaf2f1;border:1px solid #d7e7e3;border-radius:9px;padding:13px 17px;margin-bottom:28px}
.portal-demo-note>.icon{width:18px;height:18px;color:var(--color-teal)}
.portal-demo-note>p{color:#4d686a;font-size:10px;line-height:1.75;flex:1}
.portal-demo-note strong{font-weight:700;color:var(--color-ink)}
.portal-demo-note>button{display:flex;align-items:center;gap:8px;font-size:10px;font-weight:600;min-height:36px;white-space:nowrap;padding:0 3px}
.portal-demo-note>button>.icon{width:14px;height:14px}
.ticket-tabs{display:flex;gap:9px;padding:6px;border:1px solid var(--color-line);border-radius:12px;background:var(--color-white);margin-bottom:38px}
.ticket-tabs>button{flex:1;display:flex;align-items:center;gap:11px;padding:16px 21px;font-size:12px;font-weight:600;min-height:55px;color:var(--color-muted);border-radius:8px;transition:background var(--transition),color var(--transition)}
.ticket-tabs>button[aria-selected=true]{background:var(--color-ink);color:white;box-shadow:0 3px 8px rgb(15 40 56 / 10%)}
.ticket-tabs>button:hover:not([aria-selected=true]){background:var(--color-surface)}
.ticket-tabs small{margin-left:auto;font-size:9px;opacity:1;font-weight:400}
.ticket-tabs .icon{width:18px;height:18px}
.ticket-view:focus-visible{outline-offset:10px;border-radius:12px}
.ticket-report-layout{display:grid;grid-template-columns:.85fr 1.45fr;gap:66px;align-items:start}
.ticket-report-intro{padding:20px 0}
.ticket-report-intro>.eyebrow{font-size:8px;margin-bottom:20px}
.ticket-report-intro h2{font-size:35px;line-height:1.18;letter-spacing:-.035em}
.ticket-report-intro h2 span{color:var(--color-teal)}
.ticket-report-intro>p{font-size:12px;line-height:1.9;color:var(--color-muted);margin-top:19px;max-width:320px}
.ticket-mini-steps{list-style:none;margin:29px 0 34px;padding:0;display:grid;gap:23px}
.ticket-mini-steps>li{display:flex;align-items:flex-start;gap:13px}
.ticket-mini-steps>li>span{display:grid;place-items:center;width:27px;height:27px;border-radius:50%;background:#e7eeec;border:1px solid #d6e3df;color:var(--color-teal-dark);font:500 12px var(--font-heading);flex-shrink:0}
.ticket-mini-steps strong{display:block;font-size:11px;font-weight:600}
.ticket-mini-steps p{font-size:10px;color:var(--color-muted);margin-top:3px;max-width:245px;line-height:1.8}
.ticket-contact-note{display:flex;gap:14px;padding:23px 0 0;border-top:1px solid var(--color-line);max-width:325px}
.ticket-contact-note>.icon{color:var(--color-teal);width:20px;height:20px;margin-top:3px}
.ticket-contact-note strong{display:block;font-size:10px;font-weight:500;color:var(--color-muted)}
.ticket-contact-note a{display:flex;align-items:center;gap:20px;font:500 22px/1.7 var(--font-heading);letter-spacing:-.3px}
.ticket-contact-note a>.icon{width:15px;height:15px}
.ticket-contact-note p{font-size:9px;color:var(--color-muted);margin-top:5px}
.ticket-report-intro .ticket-emergency-note{font-size:9px;line-height:1.8;margin-top:20px;max-width:290px}
.ticket-form-surface{background:white;border:1px solid var(--color-line);border-radius:18px;padding:31px;box-shadow:0 7px 25px rgb(15 40 56 / 3%)}
.ticket-form-heading{display:flex;gap:13px;align-items:center;padding-bottom:24px;margin-bottom:25px;border-bottom:1px solid var(--color-line)}
.ticket-square-icon{display:grid;place-items:center;width:42px;height:42px;background:#e8f2ee;color:var(--color-teal);border:1px solid #d6e7e0;border-radius:10px;flex-shrink:0}
.ticket-square-icon>.icon{width:20px;height:20px}
.ticket-form-heading h2{font-size:23px;letter-spacing:-.025em;line-height:1.2}
.ticket-form-heading p{font-size:10px;color:var(--color-muted);margin-top:6px}
.tickets-page .form-grid{gap:20px 17px}
.tickets-page .field label,.ticket-track-surface label,.ticket-gate-form label{font-size:11px;line-height:1.6;margin-bottom:7px;font-weight:600;display:block;color:var(--color-ink)}
.tickets-page .field input,.tickets-page .field textarea,.tickets-page .field select,.ticket-search-row>input,.ticket-gate-form input{width:100%;border:1px solid #d5dfdc;border-radius:7px;background:var(--color-white);color:var(--color-ink);font-size:12px;line-height:1.5;min-height:46px;padding:12px 13px;transition:border-color var(--transition),box-shadow var(--transition)}
.tickets-page select{appearance:auto;cursor:pointer}
.tickets-page input:focus,.tickets-page textarea:focus,.tickets-page select:focus{border-color:var(--color-teal);box-shadow:0 0 0 3px rgb(6 119 128 / 10%)}
.tickets-page textarea{resize:vertical;max-height:350px}
.tickets-page input::placeholder,.tickets-page textarea::placeholder{color:#6b7c84;font-size:11px}
.tickets-page .field small{display:block;font-size:9px;color:var(--color-muted);line-height:1.7;margin-top:6px}
.ticket-field-help{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;color:var(--color-muted);font-size:8px;line-height:1.7;margin-top:6px}
#ticket-description-count{white-space:nowrap;font-variant-numeric:tabular-nums}
.tickets-page .privacy-check{font-size:10px;margin:23px 0 21px;gap:9px;min-height:0;line-height:1.85}
.tickets-page .privacy-check>input{width:16px;height:16px;flex-basis:16px}
.ticket-submit{width:100%;justify-content:space-between;font-size:11px}
.ticket-save-note{display:flex;align-items:flex-start;justify-content:center;gap:6px;font-size:9px;line-height:1.8;color:var(--color-muted);text-align:center;margin-top:14px}
.ticket-save-note>.icon{width:12px;height:12px;flex-shrink:0;margin-top:3px}
.ticket-inline-error{font-size:11px;color:var(--ticket-danger);background:var(--ticket-danger-bg);border-left:3px solid var(--ticket-danger);border-radius:4px;padding:11px 13px;margin:13px 0}
.ticket-inline-status{font-size:12px;color:var(--color-muted);line-height:1.8;margin-top:20px;overflow-wrap:anywhere}
.ticket-alert{display:flex;gap:13px;align-items:flex-start;padding:17px;border-radius:9px;margin-bottom:25px;background:var(--ticket-danger-bg);border:1px solid #e7c9c2;color:var(--ticket-danger)}
.ticket-alert>div{min-width:0}
.ticket-alert strong{font-size:12px}
.ticket-alert p{font-size:11px;margin-top:4px;line-height:1.7}
.ticket-alert .text-link{font-size:10px;border-color:currentColor;margin-right:20px;margin-top:9px}
.ticket-alert>.icon{width:20px;height:20px;margin-top:2px}
.ticket-global-status{font-size:12px;color:var(--color-success);margin-top:20px;line-height:1.8;min-height:22px}
.ticket-success{text-align:center;padding:22px 8px 10px}
.ticket-success-icon{display:grid;place-items:center;width:62px;height:62px;border-radius:50%;background:var(--color-mint);border:1px solid #c7e3d5;color:var(--color-success);margin:0 auto 25px}
.ticket-success-icon>.icon{width:27px;height:27px}
.ticket-success>.eyebrow{justify-content:center;font-size:8px}
.ticket-success h2{font-size:31px;margin-top:15px}
.ticket-success>p{color:var(--color-muted);font-size:12px;line-height:1.8;margin-top:14px}
.ticket-folio-box{border:1px dashed #a6c9bd;background:#f4f9f6;border-radius:12px;padding:23px 12px 15px;margin:27px 0 5px}
.ticket-folio-box>span{display:block;font-size:8px;letter-spacing:1.2px;color:var(--color-muted)}
.ticket-folio-box>strong{display:block;font:500 25px/1.4 var(--font-heading);letter-spacing:.04em;color:var(--color-teal-dark);overflow-wrap:anywhere;margin-top:9px;user-select:all}
.ticket-folio-box>.text-link{font-size:10px;color:var(--color-teal-dark);min-height:35px;margin-top:10px;border-color:#a6c9bd}
.ticket-success .ticket-copy-status{min-height:20px;font-size:10px;color:var(--color-success);margin:3px 0 14px}
.ticket-success>.button{width:100%;font-size:11px}
.ticket-success>.ticket-save-note{font-size:9px}
.ticket-success-actions{display:flex;justify-content:center;gap:27px;margin-top:23px}
.ticket-success-actions>.text-link{font-size:10px}
.portal-footer{background:var(--color-ink);color:#c5d8dc;padding:27px 0}
.portal-footer>.container{display:flex;align-items:center;gap:27px}
.portal-footer-brand{font:500 25px var(--font-heading);letter-spacing:-.02em;color:white}
.portal-footer-brand span{color:#97dcc9}
.portal-footer p{font-size:10px}
.portal-footer button{font-size:10px;text-decoration:underline;text-underline-offset:3px;margin-left:auto;min-height:40px}
.portal-footer .container>span{font-size:9px;color:#b4c8ce}

/* Folio lookup and the report's durable history. */
.tickets-page [hidden]{display:none!important}
.ticket-track-layout{display:grid;grid-template-columns:.7fr 1.3fr;align-items:start;gap:64px}
.ticket-track-intro{padding-top:16px}
.ticket-track-intro>.ticket-square-icon{margin-bottom:26px}
.ticket-track-intro>.eyebrow{font-size:9px;margin-bottom:18px}
.ticket-track-intro h2,.ticket-gate-copy h2{font-size:36px;line-height:1.2;letter-spacing:-.035em}
.ticket-track-intro h2 span,.ticket-gate-copy h2 span{color:var(--color-teal)}
.ticket-track-intro>p,.ticket-gate-copy>p{max-width:350px;margin-top:20px;font-size:12px;line-height:1.9;color:var(--color-muted)}
.ticket-example{margin-top:31px;padding-top:23px;border-top:1px solid var(--color-line);max-width:325px}
.ticket-example>span{display:block;color:var(--color-muted);font-size:9px;font-weight:600;letter-spacing:.1em}
.ticket-example>button{display:flex;align-items:center;gap:23px;min-height:44px;margin-top:6px;color:var(--color-teal-dark);font:500 21px var(--font-heading)}
.ticket-example>button:hover{text-decoration:underline;text-underline-offset:5px}
.ticket-example .icon{width:16px;height:16px}
.ticket-example>p{color:var(--color-muted);font-size:11px;line-height:1.8;margin-top:3px}
.ticket-track-surface{min-width:0;padding:30px;border:1px solid var(--color-line);border-radius:18px;background:var(--color-white)}
.ticket-search-row{display:flex;align-items:stretch;gap:10px}
.ticket-search-row>input{min-width:0;flex:1;font-variant-numeric:tabular-nums}
.ticket-search-row>.button{min-height:46px;font-size:11px;padding:12px 17px;flex-shrink:0}
#ticket-search-help{color:var(--color-muted);font-size:11px;line-height:1.8;margin-top:11px}
.ticket-search-result:empty{display:none}
.ticket-track-empty{padding:45px 10px 25px;text-align:center;border-top:1px solid var(--color-line);margin-top:25px}
.ticket-track-empty>.icon{width:34px;height:34px;color:#79958f;margin-bottom:21px}
.ticket-track-empty h3{font-size:23px;line-height:1.3}
.ticket-track-empty>p{font-size:12px;line-height:1.8;color:var(--color-muted);margin-top:10px}
.ticket-status-key{display:flex;justify-content:center;flex-wrap:wrap;gap:9px;margin-top:25px}
.ticket-badge,.ticket-urgency{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:27px;padding:4px 9px;border-radius:5px;font-size:11px;font-weight:600;line-height:1.5;white-space:nowrap}
.ticket-badge:before{content:'';width:5px;height:5px;background:currentColor;border-radius:50%;flex-shrink:0}
.ticket-badge[data-status="Pendiente"]{color:var(--ticket-amber);background:var(--ticket-amber-bg)}
.ticket-badge[data-status="En Proceso"]{color:var(--ticket-blue);background:var(--ticket-blue-bg)}
.ticket-badge[data-status="Resuelto"]{color:var(--color-success);background:var(--color-mint)}
.ticket-urgency{background:var(--color-surface);color:var(--color-muted);font-weight:500}
.ticket-urgency[data-urgency="Alta"]{color:var(--ticket-amber);background:var(--ticket-amber-bg)}
.ticket-urgency[data-urgency="Urgente"]{color:var(--ticket-danger);background:var(--ticket-danger-bg)}
.ticket-detail{margin-top:25px;padding-top:25px;border-top:1px solid var(--color-line);overflow-wrap:anywhere}
.ticket-card-top{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}
.ticket-folio{font-size:12px;font-weight:600;color:var(--color-teal-dark);letter-spacing:.03em;font-variant-numeric:tabular-nums;overflow-wrap:anywhere}
.ticket-card-title{font-size:24px;line-height:1.3;letter-spacing:-.02em;margin-top:18px}
.ticket-description{font-size:13px;line-height:1.85;color:var(--color-muted);margin-top:12px;white-space:pre-wrap;overflow-wrap:anywhere}
.ticket-meta{display:grid;grid-template-columns:1fr 1fr;gap:18px 24px;margin-top:25px;padding:22px 0;border-block:1px solid var(--color-line)}
.ticket-meta>div{min-width:0}
.ticket-meta dt{font-size:11px;line-height:1.6;color:var(--color-muted)}
.ticket-meta dd{font-size:12px;line-height:1.8;font-weight:500;margin-top:4px;overflow-wrap:anywhere}
.ticket-history-title{font-size:18px;font-weight:500;margin-top:27px;line-height:1.5}
.ticket-history{list-style:none;margin:22px 0 0;padding:0}
.ticket-history>li{position:relative;display:flex;align-items:flex-start;gap:13px;padding-bottom:25px;min-width:0}
.ticket-history>li:before{content:'';position:absolute;left:5px;top:15px;bottom:0;width:1px;background:var(--color-line)}
.ticket-history>li:last-child{padding-bottom:0}
.ticket-history>li:last-child:before{display:none}
.ticket-history-marker{position:relative;width:11px;height:11px;flex:0 0 11px;border:2px solid #b4d2c8;border-radius:50%;background:var(--color-white);margin-top:5px}
.ticket-history>li:first-child .ticket-history-marker{border-color:var(--color-teal);background:var(--color-teal)}
.ticket-history>li>div{flex:1;min-width:0}
.ticket-history-heading{display:flex;align-items:baseline;justify-content:space-between;gap:7px 17px;flex-wrap:wrap;line-height:1.7}
.ticket-history-heading strong{font-size:12px;font-weight:600;color:var(--color-ink)}
.ticket-time,.ticket-latest-note time{font-size:11px;color:var(--color-muted);font-weight:400;line-height:1.8;font-variant-numeric:tabular-nums}
.ticket-history p{font-size:12px;color:var(--color-muted);line-height:1.85;margin-top:5px;white-space:pre-wrap;overflow-wrap:anywhere}

/* The local demonstration's administration entry and working dashboard. */
.ticket-admin-gate{display:grid;grid-template-columns:1.1fr 1fr;align-items:center;gap:90px;padding:17px 35px 22px 0}
.ticket-gate-copy>.eyebrow{font-size:9px;margin-bottom:20px}
.ticket-gate-copy h2{font-size:39px;max-width:510px}
.ticket-gate-copy>p{margin-bottom:29px;max-width:380px}
.ticket-gate-feature{display:flex;align-items:center;gap:12px;margin-top:19px;font-size:12px;line-height:1.8;color:var(--color-muted)}
.ticket-gate-feature>.icon{width:19px;height:19px;color:var(--color-teal);flex-shrink:0}
.ticket-gate-form{background:var(--color-white);border:1px solid var(--color-line);border-radius:18px;padding:33px;box-shadow:0 8px 28px rgb(15 40 56 / 3%)}
.ticket-gate-form>h2{font-size:26px;line-height:1.25;margin-top:23px;letter-spacing:-.025em}
.ticket-gate-form>p{font-size:12px;line-height:1.8;color:var(--color-muted);margin-top:11px}
.ticket-gate-form>form{margin-top:27px}
.ticket-gate-form form>.button{width:100%;justify-content:space-between;margin-top:18px;font-size:12px;min-height:47px}
.ticket-pin-hint{margin-top:27px;padding-top:22px;border-top:1px solid var(--color-line)}
.ticket-pin-hint>span{display:block;font-size:9px;font-weight:600;letter-spacing:.1em;color:var(--color-muted)}
.ticket-pin-hint>code{display:inline-block;margin-top:9px;padding:5px 9px;border:1px solid var(--color-line);border-radius:5px;background:var(--color-paper);font-size:14px;color:var(--color-teal-dark);user-select:all}
.ticket-pin-hint>p{font-size:11px;line-height:1.85;color:var(--color-muted);margin-top:12px}
.ticket-admin-heading{display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:29px}
.ticket-admin-heading .eyebrow{font-size:9px;gap:7px}
.ticket-admin-heading .status-dot{width:6px;height:6px;flex:0 0 6px;border-radius:50%;background:var(--color-success)}
.ticket-admin-heading h2{font-size:33px;line-height:1.25;margin-top:15px;letter-spacing:-.03em}
.ticket-admin-heading p{font-size:12px;line-height:1.8;color:var(--color-muted);margin-top:10px}
.ticket-admin-tools{display:flex;gap:10px;flex-shrink:0}
.ticket-admin-tools>.button{font-size:11px;min-height:44px;padding:11px 13px;gap:8px}
.ticket-admin-tools .icon{width:15px;height:15px}
.ticket-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:27px}
.ticket-kpis>article{padding:22px 23px;border:1px solid var(--color-line);border-radius:12px;background:var(--color-white)}
.ticket-kpis>article>div{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:11px;font-weight:500;color:var(--color-muted);line-height:1.7}
.ticket-kpis .icon{width:17px;height:17px;flex-shrink:0}
.ticket-kpis strong{display:block;font:500 38px/1.2 var(--font-heading);letter-spacing:-.04em;margin-top:18px;font-variant-numeric:tabular-nums}
.ticket-kpis p{font-size:11px;color:var(--color-muted);line-height:1.8;margin-top:8px}
.ticket-kpis>article:first-child{background:var(--color-ink);border-color:var(--color-ink);color:white}
.ticket-kpis>article:first-child>div,.ticket-kpis>article:first-child p{color:#c4d6dc}
.ticket-kpi-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0;background:currentColor}
.ticket-kpis [data-kpi="pending"] strong,.ticket-kpis [data-kpi="pending"] .ticket-kpi-dot{color:var(--ticket-amber)}
.ticket-kpis [data-kpi="progress"] strong,.ticket-kpis [data-kpi="progress"] .ticket-kpi-dot{color:var(--ticket-blue)}
.ticket-kpis [data-kpi="resolved"] strong,.ticket-kpis [data-kpi="resolved"] .ticket-kpi-dot{color:var(--color-success)}
.ticket-filter-bar{display:grid;grid-template-columns:minmax(180px,1fr) minmax(160px,.75fr) auto auto;align-items:end;gap:18px;margin-bottom:24px;padding:22px 24px;background:#eef3f1;border:1px solid var(--color-line);border-radius:11px}
.tickets-page .ticket-filter-bar .field{gap:0}
.tickets-page .ticket-filter-bar .field label{font-size:11px;margin-bottom:7px}
.ticket-filter-bar>.text-link{min-height:46px;font-size:11px;border-bottom:0}
.ticket-filter-bar>p{font-size:11px;line-height:1.8;min-height:46px;display:flex;align-items:center;color:var(--color-muted);text-align:right;justify-content:flex-end}
.ticket-admin-list{display:grid;gap:19px}
.ticket-card{padding:26px 28px;border:1px solid var(--color-line);border-radius:14px;background:var(--color-white);min-width:0}
.ticket-card-badges{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.ticket-card .ticket-card-title{font-size:23px;margin-top:17px}
.ticket-card .ticket-description{max-width:930px}
.ticket-card-meta{display:flex;flex-wrap:wrap;align-items:center;gap:8px 23px;margin-top:16px;color:var(--color-muted);font-size:11px;line-height:1.8}
.ticket-card-meta>span{display:inline-flex;align-items:center;gap:7px;overflow-wrap:anywhere}
.ticket-card-meta .icon{width:14px;height:14px;flex-shrink:0}
.ticket-resident{display:flex;align-items:baseline;flex-wrap:wrap;gap:5px 15px;margin-top:16px;padding-top:16px;border-top:1px solid var(--color-line);font-size:12px;line-height:1.8;overflow-wrap:anywhere}
.ticket-resident strong{font-weight:600}
.ticket-resident span{color:var(--color-muted);font-size:11px}
.ticket-latest-note{padding:15px 18px;margin-top:20px;background:#f2f7f4;border-left:2px solid #a6cdbd;border-radius:0 6px 6px 0;overflow-wrap:anywhere}
.ticket-latest-note>strong{font-size:11px;color:var(--color-teal-dark);font-weight:600;line-height:1.8}
.ticket-latest-note>p{font-size:12px;color:var(--color-muted);line-height:1.85;white-space:pre-wrap;margin-top:5px}
.ticket-latest-note time{display:block;margin-top:9px}
.ticket-history-disclosure{margin-top:16px}
.ticket-history-disclosure>summary{cursor:pointer;width:fit-content;min-height:40px;padding-block:10px;font-size:11px;font-weight:500;color:var(--color-teal-dark);line-height:1.8}
.ticket-history-disclosure>summary:hover{text-decoration:underline;text-underline-offset:4px}
.ticket-history-disclosure .ticket-history{margin:12px 0 22px;max-width:850px}
.ticket-card-actions{display:flex;align-items:center;gap:15px;flex-wrap:wrap;border-top:1px solid var(--color-line);padding-top:18px;margin-top:16px}
.ticket-status-actions{display:flex;flex-wrap:wrap;gap:7px;margin-right:auto}
.ticket-status-button{min-height:40px;padding:9px 12px;border:1px solid #cfdbd7;border-radius:6px;background:var(--color-white);color:var(--color-muted);font-size:11px;line-height:1.6;transition:background var(--transition),border-color var(--transition)}
.ticket-status-button:hover:not(:disabled){border-color:var(--color-teal);background:#edf5f1;color:var(--color-teal-dark)}
.ticket-status-button:disabled{cursor:default;color:var(--color-muted);background:var(--color-surface);opacity:1;border-color:transparent}
.ticket-status-button[data-status="Pendiente"]:disabled{color:var(--ticket-amber);background:var(--ticket-amber-bg)}
.ticket-status-button[data-status="En Proceso"]:disabled{color:var(--ticket-blue);background:var(--ticket-blue-bg)}
.ticket-status-button[data-status="Resuelto"]:disabled{color:var(--color-success);background:var(--color-mint)}
.ticket-status-button[data-status="Pendiente"][aria-pressed="true"]{color:var(--ticket-amber);background:var(--ticket-amber-bg);border-color:#ead7ad}
.ticket-status-button[data-status="En Proceso"][aria-pressed="true"]{color:var(--ticket-blue);background:var(--ticket-blue-bg);border-color:#bed5e5}
.ticket-status-button[data-status="Resuelto"][aria-pressed="true"]{color:var(--color-success);background:var(--color-mint);border-color:#bddccc}
.ticket-card-actions>.ticket-notify{font-size:11px;min-height:40px;padding:10px 12px;gap:8px}
.ticket-notify .icon{width:15px;height:15px}
.ticket-demo-contact{font-size:11px;line-height:1.8;color:var(--color-muted)}
.ticket-delete{display:inline-flex;align-items:center;gap:5px;min-height:40px;padding:8px 0;color:var(--ticket-danger);font-size:11px;line-height:1.8}
.ticket-delete>.icon{width:15px;height:15px}
.ticket-delete:hover{text-decoration:underline;text-underline-offset:4px}
.ticket-empty{text-align:center;padding:55px 25px;border:1px dashed #c7d7cf;border-radius:12px;background:#f5f8f6}
.ticket-empty>.icon{width:34px;height:34px;color:var(--color-teal);margin-bottom:19px}
.ticket-empty h3{font-size:25px;line-height:1.3}
.ticket-empty p{font-size:12px;line-height:1.85;color:var(--color-muted);margin:12px auto 0;max-width:480px}
.ticket-admin-footer{display:flex;align-items:center;justify-content:center;gap:8px;margin-top:28px;color:var(--color-muted);font-size:11px;line-height:1.8;text-align:center}
.ticket-admin-footer .icon{width:14px;height:14px;flex-shrink:0}

/* Confirmed, cancelable edits use the shared native dialog system. */
.tickets-page .ticket-action-modal{width:min(580px,calc(100% - 32px))}
.ticket-action-modal h2{font-size:30px;line-height:1.2}
.ticket-action-modal .modal-intro{font-size:13px;line-height:1.85;overflow-wrap:anywhere}
.ticket-action-modal form>.field+.field{margin-top:20px}
.tickets-page .ticket-action-modal .field small{font-size:11px}
.ticket-dialog-actions{display:flex;justify-content:flex-end;gap:11px;margin-top:27px}
.ticket-dialog-actions>.button{font-size:11px;min-height:45px;line-height:1.6}
.ticket-button-danger{background:var(--ticket-danger);border:1px solid var(--ticket-danger);color:var(--color-white)}
.ticket-button-danger:hover{background:#8e3029;border-color:#8e3029;color:var(--color-white)}

@media(max-width:1000px){
  .portal-header nav{gap:18px}.portal-title-row{gap:25px}.portal-title-row h1{font-size:49px}
  .portal-edition{gap:10px}.portal-edition>span:last-child{font-size:7px;letter-spacing:.7px}.portal-edition strong{font-size:10px}
  .ticket-report-layout{grid-template-columns:.8fr 1.2fr;gap:32px}.ticket-report-intro h2{font-size:31px}.ticket-form-surface{padding:25px}
  .ticket-tabs>button{padding:14px;gap:9px}.ticket-tabs small{display:none}
  .ticket-track-layout{grid-template-columns:.7fr 1.3fr;gap:35px}.ticket-track-intro h2{font-size:31px}.ticket-track-surface{padding:25px}
  .ticket-admin-gate{gap:40px;padding-right:0}.ticket-gate-copy h2{font-size:33px}.ticket-gate-form{padding:27px}
  .ticket-admin-heading{align-items:flex-start}.ticket-admin-heading h2{font-size:30px}.ticket-admin-tools{gap:8px}.ticket-admin-tools>.button{font-size:10px;padding-inline:10px}
  .ticket-kpis{gap:12px}.ticket-kpis>article{padding:19px 17px}.ticket-kpis>article>div{font-size:11px}.ticket-kpis strong{font-size:35px}
  .ticket-filter-bar{grid-template-columns:1fr 1fr;gap:10px 20px}.ticket-filter-bar>.text-link{justify-self:start;min-height:35px}.ticket-filter-bar>p{min-height:35px}
  .ticket-card{padding:25px}.ticket-card-actions{gap:11px 15px}.ticket-status-actions{flex-basis:100%;margin-right:0}
  .ticket-delete{margin-left:auto}.portal-footer>.container{gap:20px}.portal-footer p{max-width:230px;line-height:1.8}
}
@media(max-width:760px){
  .portal-header{height:75px}.portal-header nav{gap:0}.portal-header .portal-help{display:none}.portal-back{font-size:10px;gap:7px}
  .portal-main{padding-top:33px;padding-bottom:39px}.portal-title-row{margin-bottom:26px}.portal-title-row h1{font-size:44px}.portal-title-row p{font-size:12px;line-height:1.85}
  .portal-edition{display:none}.portal-title-row .eyebrow{font-size:8px}.portal-demo-note{align-items:flex-start;flex-wrap:wrap;gap:9px 11px;padding:14px;margin-bottom:23px}
  .portal-demo-note>.icon{margin-top:2px;flex-shrink:0}.portal-demo-note>p{font-size:11px;flex-basis:calc(100% - 35px)}.portal-demo-note>button{margin-left:29px;min-height:34px;font-size:11px}
  .ticket-tabs{gap:4px;padding:5px;margin-bottom:29px}.ticket-tabs>button{gap:7px;padding:12px 9px;font-size:11px;line-height:1.55;min-height:59px;justify-content:center}.ticket-tabs .icon{width:17px;height:17px;flex-shrink:0}
  .ticket-report-layout,.ticket-track-layout,.ticket-admin-gate{grid-template-columns:1fr;gap:29px}
  .ticket-report-intro{padding:0}.ticket-report-intro>.eyebrow{margin-bottom:15px}.ticket-report-intro h2{font-size:32px}.ticket-report-intro>p{max-width:520px;margin-top:14px}
  .ticket-mini-steps{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin:24px 0}.ticket-mini-steps>li{flex-direction:column;gap:10px}.ticket-mini-steps strong{font-size:11px}.ticket-mini-steps p{font-size:11px}
  .ticket-contact-note{max-width:none;padding-top:19px}.ticket-contact-note strong,.ticket-contact-note p{font-size:11px}.ticket-contact-note a{font-size:21px}.ticket-report-intro .ticket-emergency-note{max-width:470px;font-size:11px;margin-top:14px}
  .ticket-form-surface{padding:27px}.ticket-form-heading{padding-bottom:22px;margin-bottom:22px}.ticket-form-heading p{font-size:11px}
  .tickets-page .field label{font-size:12px}.tickets-page .field small{font-size:11px}.ticket-field-help{font-size:10px}.tickets-page .privacy-check{font-size:11px}.ticket-save-note{font-size:11px}
  .ticket-track-intro{padding-top:0}.ticket-track-intro>.ticket-square-icon{display:none}.ticket-track-intro>.eyebrow{margin-bottom:15px}.ticket-track-intro h2{font-size:32px}.ticket-track-intro>p{max-width:500px;margin-top:14px}
  .ticket-example{max-width:none;margin-top:23px;padding-top:18px}.ticket-example>button{font-size:20px}.ticket-track-surface{padding:25px}.ticket-track-empty{padding-block:33px 17px}
  .ticket-admin-gate{padding:0}.ticket-gate-copy h2{font-size:33px;max-width:540px}.ticket-gate-copy>p{max-width:510px;margin-top:14px;margin-bottom:20px}.ticket-gate-feature{margin-top:12px;font-size:12px}
  .ticket-gate-form{padding:28px;max-width:none}.ticket-gate-form>h2{font-size:27px}.ticket-gate-form>form{margin-top:23px}
  .ticket-admin-heading{flex-direction:column;gap:20px;margin-bottom:23px}.ticket-admin-heading h2{font-size:31px}.ticket-admin-tools>.button{font-size:11px;padding-inline:12px}
  .ticket-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-bottom:23px}.ticket-kpis>article{padding:21px}.ticket-kpis strong{font-size:37px;margin-top:13px}
  .ticket-filter-bar{padding:19px;gap:10px 15px}.ticket-card{padding:23px}.ticket-card-title,.ticket-card .ticket-card-title{font-size:23px}.ticket-card-meta{gap:7px 18px}.ticket-description{font-size:13px}
  .ticket-card-actions>.ticket-notify{font-size:11px}.ticket-status-button{min-height:43px}.ticket-history-heading{column-gap:14px}.ticket-meta{gap:17px}
  .ticket-dialog-actions>.button{font-size:11px}.ticket-action-modal h2{font-size:27px}
  .portal-footer>.container{flex-wrap:wrap;gap:10px 20px}.portal-footer p{max-width:none;flex-basis:calc(100% - 100px);font-size:11px}.portal-footer button{margin-left:0;font-size:11px}.portal-footer .container>span{margin-left:auto;font-size:10px}
}
@media(max-width:480px){
  .portal-back{font-size:10px;gap:5px}.portal-back .icon{width:14px;height:14px}.portal-header .brand{gap:8px}
  .portal-title-row h1{font-size:clamp(35px,10.4vw,43px);line-height:1.1;margin-top:16px}.portal-title-row p{font-size:12px}.portal-title-row .desktop-break{display:none}
  .portal-demo-note{padding:13px 12px}.portal-demo-note>p{font-size:11px}.portal-demo-note>button{font-size:10px}
  .ticket-tabs>button{flex-direction:column;gap:5px;padding:10px 5px;font-size:11px;min-height:76px;line-height:1.5}.ticket-tabs>button>span{max-width:95px}.ticket-tabs .icon{width:18px;height:18px}
  .ticket-report-intro h2,.ticket-track-intro h2{font-size:29px}.ticket-mini-steps{grid-template-columns:1fr;gap:17px;margin-block:24px}.ticket-mini-steps>li{flex-direction:row;gap:12px}.ticket-mini-steps p{max-width:none;margin-top:2px}
  .ticket-contact-note{gap:11px}.ticket-contact-note a{font-size:21px}.ticket-form-surface{padding:24px 19px;border-radius:14px}.ticket-form-heading{gap:11px}.ticket-form-heading h2{font-size:21px}.ticket-square-icon{width:37px;height:37px}
  .tickets-page .form-grid{grid-template-columns:1fr;gap:19px}.tickets-page .field-full{grid-column:auto}.tickets-page .field{gap:5px}
  .tickets-page .field input,.tickets-page .field textarea,.tickets-page .field select,.ticket-search-row>input,.ticket-gate-form input{font-size:16px;min-height:48px;padding:12px}.tickets-page input::placeholder,.tickets-page textarea::placeholder{font-size:12px}
  .tickets-page .field label{margin-bottom:2px;font-size:12px}.ticket-field-help{align-items:flex-start;font-size:10px}.ticket-field-help>span:first-child{max-width:190px}
  .tickets-page .privacy-check{font-size:11px;gap:10px}.ticket-submit{font-size:11px;gap:13px;padding:13px;line-height:1.7;min-height:50px;text-align:left}.ticket-submit>.icon{flex-shrink:0}
  .ticket-save-note{font-size:10px;line-height:1.85}.ticket-form-heading p{font-size:11px}.ticket-success{padding:11px 0 3px}.ticket-success h2{font-size:27px}.ticket-success>p{font-size:12px}.ticket-folio-box>strong{font-size:22px}
  .ticket-success>.button{font-size:11px;line-height:1.6;padding-inline:11px;gap:8px}.ticket-success>.button>.icon{flex-shrink:0}.ticket-success-actions{flex-direction:column;align-items:center;gap:7px;margin-top:18px}.ticket-success-actions>.text-link{min-height:40px;font-size:11px}
  .ticket-track-surface{padding:23px 19px;border-radius:14px}.ticket-search-row{flex-direction:column;gap:10px}.ticket-search-row>.button{justify-content:space-between;min-height:46px;font-size:12px}.ticket-track-empty{padding-inline:0}.ticket-track-empty h3{font-size:22px}
  .ticket-status-key{gap:6px}.ticket-badge,.ticket-urgency{font-size:11px;padding-inline:8px}.ticket-card-top{gap:11px}.ticket-detail{margin-top:20px;padding-top:23px}.ticket-meta{grid-template-columns:1fr;gap:14px;margin-top:20px;padding-block:20px}
  .ticket-history-heading{flex-direction:column;gap:1px}.ticket-history>li{gap:11px;padding-bottom:22px}.ticket-history-title{font-size:18px}.ticket-history p{font-size:12px}.ticket-time{font-size:11px}
  .ticket-gate-copy h2{font-size:29px}.ticket-gate-copy>.eyebrow{font-size:8px}.ticket-gate-form{padding:25px 20px;border-radius:14px}.ticket-gate-form>h2{font-size:25px}.ticket-gate-form label{font-size:12px}.ticket-pin-hint>p{font-size:11px}
  .ticket-admin-heading h2{font-size:29px}.ticket-admin-heading .eyebrow{font-size:8px}.ticket-admin-tools{width:100%;gap:9px}.ticket-admin-tools>.button{flex:1;font-size:10px;gap:6px;padding-inline:8px}
  .ticket-kpis{gap:10px}.ticket-kpis>article{padding:17px 14px}.ticket-kpis>article>div{font-size:11px;gap:7px;align-items:flex-start}.ticket-kpis .ticket-kpi-dot{margin-top:5px}.ticket-kpis strong{font-size:34px;margin-top:12px}.ticket-kpis p{font-size:11px;line-height:1.7}
  .ticket-filter-bar{grid-template-columns:1fr;gap:15px;padding:19px 16px}.ticket-filter-bar>.text-link{justify-self:start;min-height:35px}.ticket-filter-bar>p{justify-content:flex-start;text-align:left;min-height:0;margin-top:-8px}
  .ticket-card{padding:21px 18px;border-radius:12px}.ticket-card .ticket-card-title{font-size:22px}.ticket-card-meta{flex-direction:column;align-items:flex-start;gap:5px}.ticket-resident{gap:3px 12px}.ticket-latest-note{padding:13px 14px}
  .ticket-status-actions{gap:6px;width:100%}.ticket-status-button{flex:1;padding:9px 6px;font-size:11px;white-space:nowrap}.ticket-card-actions{gap:9px 14px;padding-top:16px}.ticket-demo-contact{flex:1;min-width:145px;font-size:11px}.ticket-delete{min-height:44px;font-size:11px}
  .ticket-card-actions>.ticket-notify{font-size:11px;min-height:43px}.ticket-empty{padding:38px 18px}.ticket-empty h3{font-size:23px}.ticket-admin-footer{align-items:flex-start;text-align:left;font-size:11px}.ticket-admin-footer .icon{margin-top:3px}
  .ticket-dialog-actions{flex-direction:column-reverse;gap:9px;margin-top:23px}.ticket-dialog-actions>.button{justify-content:center;width:100%;font-size:12px;min-height:47px}.ticket-action-modal h2{font-size:26px}.tickets-page .ticket-action-modal .field{gap:7px}
  .portal-footer{padding-block:24px}.portal-footer>.container{gap:6px 17px}.portal-footer p{font-size:10px;flex-basis:calc(100% - 95px)}.portal-footer .container>span{margin-left:0;flex-basis:100%;font-size:10px}.portal-footer button{font-size:11px}
}
@media(prefers-reduced-motion:reduce){.ticket-tabs>button,.ticket-status-button,.tickets-page input,.tickets-page textarea,.tickets-page select{transition:none}}

/* Put the task before supporting instructions on a phone. */
@media(max-width:760px){
  .ticket-report-layout>.ticket-form-surface,
  .ticket-track-layout>.ticket-track-surface,
  .ticket-admin-gate>.ticket-gate-form{order:-1}
}